What Makes Us Different?

Mar. 26th, 2014

As a people based business, we always ask ourselves two questions to improve our services. One is what is more that we can deliver to our clients than other competitors, and the other is if our competitor is offering the exact same product, how ours are better.

Bearing both in hearts, we keep researching in depth on a wider range of chemical and chemical-related legislations, and intend to develop more convenience-providing products like Chemlinked, RSCC. We also keep on training our staffs and professionals, and absorb new talents into our team, and go the extra miles every time for our clients. For the competitiveness of REACH24H, we strive every minute to perfect our products and services.

What is more that we can deliver than our competitors?
REACH24H has already built strong relationships with local labs, so that we can devote ourselves to regulatory studying, professionalism enhancing, product developing, information providing, and service improving.
Specialized and professional, REACH24H always try to offer the most considerate and comprehensive solution for our client.
Professional, also innovative, we have developed several self-brand products and are keeping on developing.

If the competitor is offering the exact same product, how are ours better?
REACH24H believes capability is a key to achieving excellence, and the way we deploy it is of the same importance as our capability. Thus, we require and guide our staff to follow REACH24H’s code of conduct and performance values. We invest in people to improve our capability as well as our way to work. We also attach great attention to internal controls for protecting the reputation of our clients as well as our own.

Our Code of Conduct

*We establish and consolidate trust-based relationship with clients.
*We work together and think over the way we work.
*We operate with policy “win-win”, delivering results for clients and achieving profitable growth.
*We offer only those services we can deliver and strive to deliver no less than our commitments.
*We meet our contractual obligations and report and charge honestly for our services.
*We compete vigorously, solving client’s problem with diligence and intelligence.
*We intend to achieve excellence on every case and build long-term relationship with clients.

Performance Values

*We are customized, willingly working with clients and tailoring solutions to their specific needs.
*We demonstrate integrity, build credibility.
*We respect our clients, and also respect our colleagues.
*We obey the code of ethics, respecting the confidentiality and privacy of our clients.
*We uphold our clients’ reputations as well as our own.
*We achieve excellence through innovation, learning and agility.

Investment in People

*We pay attention to both new recruits and current staff, and put a high value on the continual development of them.
*We provide our staff with structured training programs, improving both professional knowledge and business skills.
*We develop our staff through strategic assignments, working with various people around the world.
*We recognize our people and ensure they are rewarded for their individual contribution to the success of the business.